Indien jij een klacht hebt, dan kan je altijd contact met ons opnemen via e-mail; info@portugalwijnimport.nl of telefonisch op 06-27167564 op werkdagen van 9.00 uur tot 18.00 uur. Per e-mail proberen we binnen 24 uur te antwoorden. Wij stellen alles in werk om jouw klacht zo snel mogelijk en naar alle tevredenheid op te lossen.
De Europese Commissie biedt een platform voor online geschillenbeslechting aan voor consumenten, die je kan vinden op http://ec.europa.eu/consumers/odr/. Wij nemen vrijwillig deel aan een geschillenbeslechtingsprocedure.
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